Under NO circumstance should you even CONSIDER buying this app/software

Under NO circumstance should you even CONSIDER buying this program. I dont normally write reviews but I do not want someone else to have to go through what I did.

First off, I am very proficient with computers, especially MS Excel type spreadsheet programs. I was looking for something to digitize my flight time and be able to see flight totals for Part 135 and Part 121 times, etc. I bought this because I have a Windows based desktop and thought that would be the best way to enter data. This program is nothing more than a bulked up version of MS Excel that hasn’t been updated in YEARS. The way you have to enter your aircraft is very cumbersome. I tried for hours to successfully import data into Logbook Pro only to have something be slightly off then have to restart the entire process, including reentering all my aircraft types. Not in the least bit user friendly and their help video’s are in a completely different version that is years older and doesn’t even resemble the current version, so not much help there at all.

The biggest reason I wouldn’t allow my worst enemy to get this program is because the company offers NO PHONE SUPPORT OF ANY KIND! Only a company of cowards would hide behind email and a chat interface that is NEVER manned. Less than 10 mins on the phone would have been sufficient to answer my simple questions and get things fixed but you have to write email after email trying to get the simplest questions answered. After wasting MANY hours writing emails over several days trying to get some basic configurations set I am giving up. I have an iPad, iPhone and am getting a MacPro laptop for the road so I am going to purchase LogTen Pro which several of my friends use with absolutely no issues at all. I should have went with LogTen from the start but I liked the idea of being able to sit down in front of my desktop and data entering things, that plan didn’t work out.

Even if you don’t have a Mac product Microsoft Excel with do everything Logbook Pro does so DO NOT WAIST YOUR MONEY OR TIME buying this out of date software with no phone support and delayed and marginal email support.

I asked my friends if LogTen Pro had good tech support, their answers were all the same, they have never needed to contact then as the interface is so easy to use.

I am in the process of getting a refund for this joke of software/app.

I think 10 years ago LogBook Pro might have been cutting edge but in 2015 it should be considered an out of date relic with absolutely NO CUSTOMER SERVICE at all.

I hope you can appreciate how much time and frustration I just saved you!

Exploreit2 about Logbook Pro Flight Logbook